Shipping & Returns

U.S. Shipping

We currently offer shipping throughout the United States. Estimated delivery times may vary depending on your location and product availability.

For eligible U.S. orders fulfilled domestically, delivery is typically estimated within:

Customers will receive tracking information once their order has shipped.

Please note that delivery estimates are not guaranteed and may occasionally be affected by carrier delays or circumstances outside our control.

Once your order ships, you’ll receive tracking information so you can follow your delivery.

Please allow some time for tracking information to update after your order has been dispatched.

If your order arrives damaged, you receive the wrong item, or your package appears to be lost in transit, please contact us with your order number and relevant photos.

Once we review your request, eligible orders may receive a replacement or refund.

Due to the personal nature of skincare products, we are unable to accept returns of products that have been used or whose individual product packaging has been opened.

For products containing multiple individually sealed treatments, opening the outer box does not automatically make the product ineligible for return, provided that all individual treatments remain sealed, unused, and in their original condition.

If any individual treatment has been opened or used, the entire box is considered opened and is not eligible for return.

Eligible unopened and unused products may be returned within 14 days of delivery.

Customers must contact us before returning an item. Returns sent without prior authorization may not be accepted.

Original shipping charges, where applicable, are non-refundable.